Global Software Company and Expertus Partner to Upgrade Channel Learning Infrastructure

Expertus Improves Learning Logistics with Significant Cost Reductions and Increased Training Adoption

Mountain View, CA – March 31, 2010 – Expertus, a global provider of services that optimize the business impact of learning, today announced that it has been retained by a global software company to provide a variety of learning logistics services to improve channel partner training. The project has already yielded great results, solidifying Expertus’ expertise in strategic counsel, process management and implementation of learning programs.

The customer’s organization was facing many challenges stemming from a decentralized worldwide learning process for its channel partners. Applying a comprehensive “clean sweep” approach, Expertus swiftly improved inconsistencies, updated operations and workflow processes, and coordinated roll-out events in global locations to share new procedures. Short-term results already include cost reduction, increased user adoption, reduced risk and improved learner satisfaction.

Expertus has made far-reaching advancements, including the introduction of operational reports to increase efficiency and optimize costs; enhancement of training plans to generate on-demand reports on class cancellation, utilization rate and investment analysis; and removal of data inconsistencies by reorganizing LMS data structure.

Positive results of the collaboration include:

  • Cost Reduction
  • Increased Adoption
  • Increased Visibility
  • Risk Mitigation
  • Lower Total Cost of Ownership

“An effective training organization positively impacts the larger business more than some executives even realize,” said Ramesh Ramani, Founder and CEO of Expertus. “This customer is well aware that improved channel partner training will make a dramatic business impact and Expertus is able to deliver on that vision.”

Expertus and the customer organization are exploring other needs, including consulting services and research about learners’ under-utilization of learning technology.

Customers from a wide variety of industries tap Expertus for its learning-related products and services, including learning technology, training administration, content creation and deployment, Web 2.0 portals, infrastructure solutions and more.

For more information about Expertus, please visit www.expertus.com or call Mohana Radhakrishnan mohanark@expertus.com.

About Expertus

Expertus is the leading global provider of services that optimize the business impact of learning. For more than a decade, the firm’s 500+ learning management professionals have defined and implemented plans, processes and technologies that transform training organizations – creating measurable value for the world’s most successful corporations. Customers include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed Martin. Every day at these and other companies, more than a million employees, customers and business partners are educated as a result of Expertus’ innovative business strategies, outsourcing services and technology-rich solutions.

Based in Silicon Valley, Expertus serves its customers from offices in the US, UK and India. For more information, visit www.expertus.com, or call toll-free 1-877-827-8160.

2018-07-13T12:44:17+00:00