Expertus Reveals How to Increase Learning Access for Customers and Channel Partners

White Paper Explains the Value of Learning 2.0 Portals When Budgets and Staff are Shrinking

Mountain View, CA – September 28, 2009 – Expertus, a global provider of services that optimize the business impact of learning, today released a new white paper that explores Web 2.0 learning portals as dynamic digital environments that make learning more effective and accessible for channel partners and customers. “How to Boost Business Revenues with Learning 2.0 Portals” is available for free download at http://www.trainingefficiency.com/files/Boost-Revenues-Learning-2.0-Portals_Expertus_WP.pdf.

“Learning portals allow organizations to stay above water by activating external sales networks,” said Mohana Radhakrishnan, VP of Client Services for Expertus. “Global organizations are increasingly dependent on channel partners and customers for top-line revenues, and these groups need to be educated swiftly and effectively.”

The 17-page white paper, authored by industry expert Radhakrishnan, defines a Learning 2.0 Portal as a place – usually a website – where learners find, buy or simply get immediate access to formal and informal training. The white paper includes a case brief from EMC, ideas for mapping a successful portal strategy, tips for implementation, and effective ways to encourage learner adoption. In addition, it includes useful tools, showing how to:

  • Estimate lost revenue from untrained people
  • Calculate expected top-line revenue from increased training
  • Evaluate and select a Learning 2.0 portal vendor

“In difficult economic conditions, learning organizations must be even more focused on providing effective and satisfying learning experiences,” said Cushing Anderson, Program Vice President at the industry analyst firm, IDC. “Organizations must take advantage of every opportunity to remove barriers to employee, partner and customer development. This includes transcending geographic or technology gaps, and leveraging 2.0 capabilities to help learners locate and benefit from appropriate learning opportunities.”

Expertus also conducted portal-related survey earlier this year. The full report, “2009 Study on Learning Portals and Informal Learning Technologies,” can be downloaded from TrainingEfficiency.com at: http://www.trainingefficiency.com/system/files/Survey-Results_Learning-Portals-Expertus_April09.pdf.

For more information about Expertus, visit www.expertus.com or call Mohana Radhakrishnan mohanark@expertus.com.

About Expertus

Expertus is the leading global provider of services that optimize the business impact of learning. For more than a decade, the firm’s 500+ learning management professionals have defined and implemented plans, processes and technologies that transform training organizations – creating measurable business value for the world’s most successful corporations. Clients include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed Martin. Every day at these and other companies, more than a million employees, customers and business partners are educated as a result of Expertus’ innovative business strategies, outsourcing services and technology-rich solutions.

Based in Silicon Valley, Expertus serves its clients from offices in the US, UK and India. For more information, visit www.expertus.com, or call toll-free 1-877-827-8160.

2018-07-13T12:43:07+00:00