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Many executives that we talk to are still struggling to obtain meaningful metrics that support decisions and demonstrate to business leaders the impact of the training investment. In fact, in our most recent training challenges survey, 78% of respondents said the biggest weakness in their current reporting was providing information to support business planning and strategy.
This same survey showed data accuracy, data standardization, lack of data, time constraints, and data access to be among the major obstacles encountered.
Often, companies look to their LMS to solve their measurement challenge. But, our survey found that 84% of respondents were dissatisfied with their LMS reporting. Respondents cited limited standardized reporting, integration issues, customization requirements, and usability as the primary areas of dissatisfaction.
However, blaming all measurement problems on LMS technology isnít fair. The challenges are more far reaching. In our first Learning Intelligence Forum, held in early April, learning executives were concerned about the difficulties of measuring informal learning, the need to efficiently correlate performance and learning, and the technical challenges involved in pulling data from multiple sources, such as HR and CRM systems.
We believe efficient, effective, and meaningful metrics are essential for running todayís learning operations. And we believe thereís a dearth of information and resources about this important topic. By facilitating discussions, gathering market data, sharing our experiences, and offering informational resources, we hope to do our part in moving the industry forward.
Iíd love to hear from you about your training measurement programs Ö or if you donít have one contact me for advice on how to build one.
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