ExpertusONE for Customers

Maximize Customer Lifetime Value

Build loyal, long-term relationships by fostering a vibrant, knowledgeable community

Easily span geographic and organizational boundaries
Solve customer issues before they escalate

CREATE A DYNAMIC LEARNING ENVIRONMENT THAT'S "ALWAYS OPEN"

The more customers know about your offerings, the more likely they'll support your brand. And in today's uncertain economic climate, every sale counts. So why leave valuable customer relationships to chance, with legacy learning systems that don't serve their unique needs?

Now there's a better solution. It starts with ExpertusONE™ for Customers. Much more than an LMS, this award-winning, cloud-based readiness platform links customers from around the world in a dynamic web-based ecosystem that integrates:

Highly personalized, formal and informal training
Specialized community resources
Collaborative tools to facilitate customer knowledge-sharing and
Secure e-commerce capabilities to support each transaction

What's more, ExpertusONE Customer solutions are configured to resolve unique challenges associated with worldwide customer training:

Simplify Complex Tax Scenarios

End-to-end commerce functionality ensures you charge the right tax, for the right content - based on a customer's state, country, selected learning mode, usage volume and other specifics.

Overcome Language Barriers

Simplify worldwide customer communication - with support for 10 languages - Chinese (traditional and simplified), English, French, German, Italian, Japanese, Portuguese, Russian and Spanish.

Support Global Currencies

Go beyond mere currency exchange support. Optimize your business profitability across your entire global footprint. Dynamically manage pricing parity based major indexes such as the Big Mac.

Integrate Branding and Usability

Customer learning demands higher standards than employee or partner training. Whether you sell content outright - or offer it as a value-add to your core offering, ExpertusONE ensures that content is highly available, easy to find, personally relevant and contextually appropriate for the brand.

Receive Actionable Insights

Get real-time access to intelligence you can use to continuously improve the customer learning experience.

+ ENLARGE