expertus
Contact Us Careers Site Map Client Log-In
About Us Our Services Our Approach Our Results Ideas
Vision > Action > Impact
Our Services

Subscribe to the Training Tip of the Month

Our Services - Business Consulting

Experience You Can Trust

When you need to align Learning with the realities of your business, operations and IT infrastructure, our strategists will lead the way. First, we quickly assess your environment. Then we create executable roadmaps that transform your company into a high-performance Learning organization. Count on us to:

  • Streamline your business processes and IT architecture
  • Rationalize your Learning and IT budget
  • Clarify your strongest sourcing options
  • Improve your Learning efficiency and overall business agility
  • Maximize return on your Learning investments

Learn more about our Business Consulting Services:

Facilitated Executive Workshops

Designed to help you speed decision making, our workshops quickly turn key Learning issues and ideas into action plans with relevant, demonstrable business value. The sessions are intense and interactive – scheduled over one or more days, as needed. Together, we’ll create a clear, complete set of high-level Learning guidelines:

  • Learning Strategy/Vision
  • Business Rationale/Justification
  • Executive Presentation
  • Definition of Measurable Value for Learning Projects
  • Prioritized Quick Win Targets
  • Next-Steps Roadmap
  • Prototypes, Future Process Flows & User Scenarios
  • Technical/Systems Architecture Overview
  • High-Level Vendor Evaluation/Selection Requirements
  • Documented Issues, Risks, Success Factors, Constraints & Assumptions

Back to Top

Learning Strategy & Roadmaps

What are your Learning endeavors really worth? Do the benefits reach all corners of your organization—and beyond? If you’re looking for more, look to Expertus. We design high-yield global strategies, training models, governance frameworks and implementation roadmaps that reflect even the most ambitious corporate goals.It starts with a thorough assessment of key factors, including:

  • Business processes
  • Target audiences
  • Learning objectives
  • Operating environment
  • Technology assets

We can also explore the potential for a Business Architecture Blueprint that links your Learning initiatives with other human performance systems and functions, such as Knowledge Management, Performance Support and Talent Management.

Our solutions often feature blended Learning – combining classroom delivery with synchronous and asynchronous eLearning techniques. Once we fully document and cost-justify your roadmap, our specialists can implement every detail.

Back to Top

Business Architecture Blueprints

Does your Learning technology portfolio generate sufficient long-term business value? How can it support your goals more effectively? We help you quickly answer these questions through a structured process called Learning Enterprise Architecture Planning (LEAP).

By facilitating collaboration among business and technology stakeholders, LEAP helps you rapidly gain consensus about how to create, govern and evolve your architecture. This forms the basis for a detailed blueprint that honors the relationships among your enterprise applications, data sources, Learning software and systems infrastructure.

Depending on your needs, your blueprint may include:

  • Architecture Assessment
  • Definition of Future-State Architecture
  • Capacity Planning
  • Technology Selection
  • Performance Planning & Engineering
  • Network Optimization
  • A Proof-of-Concept or Pilot Model

Back to Top

Portfolio Planning & Offshore Analysis

How successful are your Learning endeavors? Which initiatives are most critical? Are they supported by a business case and ROI? Who owns these initiatives? How many are outsourced, and why? Do you routinely prune weak initiatives? Does senior management receive progress reports? How often?

If your answers are vague, our baseline analysis will sharpen your perspective. We’ll:

  1. Compile a detailed inventory of your Learning initiatives
  2. Assess the business value of each initiative
  3. Develop action plans that allocate resources by priority

With revenue enhancement and innovation as key drivers, we’ll identify viable offshoring components of your Learning ecosystem. Our rigorous statistical models weigh each component along multiple dimensions:

  • Interaction requirements
  • Business disruption or impact
  • Application maturity and suitability
  • Relative complexity (size, scope, duration)

This analysis leads to a phased roadmap for tactical planning—including process, content and software directions. Next, if you need assistance with execution and tracking, we’ll put those plans into action.

Back to Top

Compliance & Governance Services

Are you guided by a definitive Learning governance model? Without the right standards and policies in place, your Learning programs are at risk. We develop appropriate enterprise-wide Learning guidelines that support legal and operational imperatives, while preserving high-quality instructional design and delivery.

Choose from these services:

  • Corporate Governance Guidelines
    - Sarbanes-Oxley, Basel II Certification
    - Learning/Knowledge Value Proof & SOPs
  • Change Management
    - Workforce Training (to support fluid business requirements)
    - Cultural Change (to embrace a customer-driven culture)
    - LMS Implementation

Back to Top

Program Management

Do your technology-based Learning projects link directly to business objectives? If not, you can rely on us to set direction, build visibility and deliver results. We bring complex projects together into a cohesive, manageable program. It revolves around four key steps:

  • Situation Analysis
  • Definition of Roles & Tools
  • Program Rollout
  • Transition Management & Training

Our approach is iterative, to build consensus across functional, organizational, geographic and cultural boundaries. With our hands-on assistance, your Learning investments are leveraged multiple ways:

  • Reduced Risk – When technology-based projects fail, inexperienced program management is often to blame. That’s never a problem for Expertus. From start to finish, our skilled specialists remain focused on your goals—even while coordinating intricate details and guiding intense communication.
  • Improved Visibility – Timely, relevant intelligence is essential for better decision making throughout the program lifecycle. Therefore, we continuously monitor and interpret performance, and share key metrics with appropriate people across your organization.
  • Increased Effectiveness – To keep programs on-track, project-level interdependencies and issues must be quickly identified and resolved. We know how to avoid bottlenecks and other delays by carefully prioritizing and allocating resources—even as we leverage information, tools and best practices.
  • Increased Efficiency – By designing programs around a central management hub, we can easily pinpoint and reuse common templates and methods across multiple projects. This speeds your time-to-Learning, now and in the future.

Back to Top

 

View Other Services:

 

Contact Us

Let’s talk about how Expertus can help you achieve your Learning goals…

FACT: We focus on what counts. When a client was deluged by enhancement requests, we quickly identified several key priorities — resolving 75% of related pain points.

Let's Talk. Put all the pieces together for high-performance learning. Find Out How.

USA Headquarters
2091 Landings Drive
Mountain View, CA
94043
1.877.827.8160
info@expertus.com