Learning Support Services
Find Fast Answers to Tough QuestionsRemove training administration roadblocks with on-demand support
- Rapidly resolve learner issues
- Rely on a source you can trust
A LIFELINE FOR LMS USERS
Learning support issues are common - even in the best enterprise environments. But sometimes, a quick reality check is all that's needed. For example when:
- A training coordinator forgets a code while loading a course in your LMS
- A learner is confused about payment options while completing online class registration
- A manager hits a speed bump while updating an employee's training plan
EXPERTUS IMPACT POINT
Historically, our learning support clients reduce costs 60% or more - even as service levels improve.
Other times, more sophisticated troubleshooting is required - when LMS functions and information are confusing, incomplete or unavailable.
But no matter what level of assistance your learning staff and community may need, Expertus Learning Support services are ready to respond.
A DEFINITIVE RESOURCE
Aided by a rich, proprietary knowledge base, our support team consolidates intelligence from our training administration engagements. Every support inquiry and response is indexed for quick retrieval, in a searchable data repository.
That means you'll get the right reply - right when you need it.
Learn more about how our learning support services can improve your training efficiency and effectiveness:
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