The Facts Tell Our Story
At our core, we’re about
helping clients create business value through Learning.
So, it’s not
surprising that we track performance metrics for each
client—and across our client base:
TOPLINE HIGHLIGHTS
- More than 1 million Learners worldwide benefit
from solutions we’ve integrated.
- Our clients are Learning pioneers. For example,
we work with two of ASTD’s top five Excellence
In Practice Award winners.
- 100% of our business is driven by referrals from
clients and peers who respect our capabilities, commitment
and collaborative spirit.
A RECORD OF EXCELLENCE
- We’re an undisputed price-to-value leader
in Learning outsourcing services.
- Nearly 100% of our projects finish on-time and
on-budget – surpassing industry averages by
a wide margin.
- Clients consistently rank our services and solutions
at 95%+ on satisfaction surveys.
- Among clients who’ve hired us for ongoing
needs, 100% remain with us today.
- Our employees are top-notch. Only 1 in 15 candidates
is asked to join our team.
CONNECTING THE DOTS WITH TECHNOLOGY SERVICES
- We’ve solved hundreds of large-scale Learning
challenges involving systems architecture and application
integration.
- Companies that rely on us to implement Learning
technology slash their development cycles by at least
50%.
- We’re fast-track veterans. Recently, we completed
a major rollout across 17 regions, numerous product
lines and multiple Learning channels – all
in a year.
- No system is too complex. One client required 30
releases in 3 years—involving 15 content vendors,
10 downstream application integrations, 8 Learning
applications and 5 LMS consolidations.
- We focus on what counts. When a client was deluged
by enhancement requests, we quickly identified several
key priorities—resolving 75% of related pain
points.
- Our custom-designed Learning portals have significantly
boosted productivity for multiple enterprise-class
companies.
- Our application management service reliability
is first-rate. In fact, we consistently exceed SLA
commitments.
- When managing applications, we consistently respond
to service requests almost 50% faster than clients
expect.
- Clients typically save at least 40% in direct and
indirect costs with our application management services.
- By analyzing application service request patterns,
we’ve helped clients resolve core issues and
reduce service call volumes by more than 80%.
CONTENT SERVICES THAT MAKE THE GRADE
- When a corporate university was overwhelmed by
disparate content from 150 independent instructors,
we dramatically improved productivity by consolidating
and localizing input.
- Anticipating a client’s 2x annual employee
growth rate, we streamlined training by translating
1500 core business processes into highly accessible
eLearning modules.
PUTTING LEARNING IN MOTION WITH BPO
- Our clients’ training organizations regularly
outperform their competition in efficiency, effectiveness
and compliance.
- When we streamlined and automated one client’s
scheduling and logistics methods, the process became
twice as efficient, at half the cost.
- Historically, our Learning BPO clients reduce costs
at least 60% - while simultaneously improving service
levels.
Learn More About Us:
Let’s talk about
how Expertus can help you achieve your Learning goals…
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