Channel Your Collective Business Knowledge

Engage learners in a dynamic social culture

• Support workflows with collaborative tools
• Build communities that span business boundaries

MORE MINDS ARE BETTER THAN ONE

There's no doubt about it - Web 2.0 technologies are a game-changer for corporate learning. Because these real-time tools are relatively easy for learners to access, customize and use, they're increasingly driving informal communication, collaboration and knowledge-sharing across the extended enterprise.

Informal learning content is typically generated by learners during unscheduled events - and is often supported by person-to-person interaction or Web 2.0 technologies such as:

• Blogs

EXPERTUS IMPACT POINT
Tap into our bench depth. Over 30% of our content team has completed master's-level education in instructional science.

• Discussion forums
• Micro messaging
• Online chat
• Podcasting
• Social networking
• Social bookmarking
• Videocasting
• Wikis

On one hand, these technologies offer potential to accelerate learner performance - and even create competitive advantage. But, like any tools, they're only effective when applied appropriately.

AS LEARNING GOES SOCIAL, WHAT'S YOUR STRATEGY?

Does Web2.0-enabled informal learning seem beyond your organization's reach? Are grassroots pockets of knowledge-sharing and other social activity cropping up on an ad-hoc basis? Are you struggling to find time or competence to drive a next-generation informal strategy?

If so, call the Content Team at Expertus. We'll define a roadmap that makes sense for today - and considers the future. We'll also develop prototypes and templates that put your informal learning guidelines into practice.

CONTENT DEVELOPMENT - IT'S A PROCESS

Where do we begin? It starts with a proven process we call the SmartContentTM Learning Development Methodology. Recognizing informal learning's value in building skills, knowledge and loyalty among employees, customers and business partners, we'll develop a rationale that supports your unique business goals and audience needs.

Our cross-functional team has a wealth of skill, insight and experience in instructional design, content development and enterprise learning technologies. So we're fully prepared to plan, implement, and manage all facets of informal learning - including integration of informal elements into blended learning solutions. We also generate "catalyst content" to assist clients with applications that capture real-world knowledge.

KEY BENEFITS

Informal learning can make a difference in managing a variety of important extended-enterprise challenges. For example:

INTERNAL ISSUES

• Career planning
• Product launch support
• Employee retention & turnover reduction
• Inter-generational communication & knowledge retention
• Knowledge capture & sharing
• Personnel recruitment & selection
• Rapid skill/ability development
• Regulatory compliance
• Retiree collaboration
• Succession planning
• Worldwide workforce integration

EXTERNAL ISSUES

• Business partner collaboration
• Customer satisfaction, loyalty & retention
• Corporate/product information sharing
• Rapid skill/ability development
• Supply chain communication

INFORMAL LEARNING THAT SERVES A HIGHER PURPOSE

It's all part of a larger framework that we call the FIT^TM Content Development Appoach. The FIT model marries three critical elements of enterprise learning to create blended solutions with significant business value:

Formal Learning + Informal Learning + Technology = Complete Solutions

With the FIT methodology as a foundation, your content is built on proven instructional design standards and adult learning principles - coupled with best practices in content development and learning analytics.

Learn more about other elements in the FIT equation:

• Formal Learning Development
• Learning Content Technology

Or visit the Learning Content Development Services Overview Page

Ready to discuss how informal learning strategy can improve your business performance?
Contact us for a preliminary consultation.